102, Alok Nagar, Near AirForce Station, Izatnagar, Bareilly, Uttar Pradesh, 243122
support@superstan.in
Support - Return/Exchange Policy
Yes, We offer Easy Return and Exchange.
– The request for return/exchange is to be placed within 2 days of delivery.
– Items should be unused in their original condition & intact with tags.
To initiate your return/exchange, click here.
In order to facilitate a return/ replacement, the products must meet the following criteria:
– The request for return/ replacement is placed within 2 days of delivery.
– Items should be in their original condition, intact with tags.
– Items should be unwashed and unused.
– Items should be in their the original packaging.
– Items should not be on sale or clearance sale
Used products or items on clearance sale are non-refundable.
Once the return product is received and inspected, the refund will be initiated within 3-5 working business days.
We currently do not offer Cash On Delivery.
Once the return product is received and inspected, the refund will be initiated within 3-5 working business days.
You can track orders using your order id or tracking id on our Tracking page.
Track information and link is shared via email and WhatsApp once shipped from our warehouse.
2 to 5 working days for metro cities
4 to 7 working days for the rest of India.
If our courier partners are unable to deliver the product and they send it back to us, we will initiate a refund to the original form of payment account which will reflect within 24-48 hours of initiation.
What payment method do you accept?
Will put the details later when the payment gateway will be registered
CUSTOMER SERVICE
We are available from Monday to Saturday to answer all your questions.
Mail us at support@superstan.in
WhatsApp us on +919967302163
WORKING HOURS – Monday-Saturday from 11 am to 6 pm
